Privacy Policy
Esthedental Privacy Policy
Last updated: 16 June 2026
Esthedental respects the privacy of website visitors, patients, prospective patients, and individuals who contact our clinic.
This Privacy Policy explains how personal data may be collected, used, stored, shared, and protected through esthedental.com.
This policy applies to website forms, email communications, telephone calls, WhatsApp messages, online consultations, and appointment requests.
Who Controls Your Personal Data?
The data controller is:
[LEGAL ENTITY NAME]
Trading name: Esthedental
Address: Veliefendi, Prof. Dr. Turan Güneş Cd. No:107, 34025 Zeytinburnu, Istanbul, Türkiye
Email: info@esthedental.com
Phone: +90 549 547 56 83
The registered company name, tax information, and MERSİS number should be added where legally required.
Turkish data protection law requires data controllers to explain their identity, processing purposes, collection methods, transfers, and user rights.
What Personal Data May We Collect?
The information collected depends on how visitors use our website or communicate with the Esthedental team.
Personal data may include:
Name and surname
Email address
Telephone number
Country of residence
Preferred language
Appointment details
Requested dental treatment
Travel and accommodation information
Messages sent through contact forms
Dental photographs and X-rays
Medical history shared during consultation
Current medication information
Previous dental treatment details
IP address and browser information
Device type and operating system
Website usage and cookie data
Health information receives additional protection because Turkish law classifies health data as sensitive personal data.
Patients should only send medical information requested for consultation or treatment planning.
How Do We Collect Personal Data?
Personal data may be collected when a visitor:
Completes a website form
Requests a dental consultation
Books an appointment
Contacts Esthedental by email
Calls the clinic
Sends a WhatsApp message
Shares dental photographs or X-rays
Subscribes to clinic updates
Visits or interacts with the website
Communicates through social media
Technical information may also be collected through cookies, server logs, analytics tools, and website security systems.
Why Do We Process Personal Data?
Esthedental may process personal data for the following purposes:
Responding to questions
Reviewing treatment requests
Preparing preliminary treatment plans
Organising online consultations
Scheduling clinic appointments
Communicating treatment information
Coordinating patient services
Managing transfer or accommodation requests
Maintaining patient records
Providing dental treatment
Improving website performance
Protecting website security
Preventing fraud or misuse
Meeting legal and regulatory duties
Managing complaints and disputes
Sending marketing messages with valid permission
Information will only be used for relevant and stated purposes.
Legal Grounds for Processing
Personal data may be processed under one or more legal grounds.
These grounds may include:
The individual’s explicit consent
Steps requested before entering a service agreement
Performance of a treatment or service agreement
Compliance with legal obligations
Protection of legal rights
Legitimate interests that do not override individual rights
Protection of life or physical integrity
Healthcare and medical treatment requirements permitted by law
A separate consent request may be presented when explicit consent is legally required.
Consent may be withdrawn at any time. Previous lawful processing will remain unaffected.
How Is Health Information Used?
Patients may provide dental photographs, X-rays, medical history, or treatment information during an initial assessment.
Esthedental may use this information to:
Review treatment suitability
Identify possible dental needs
Prepare an initial treatment estimate
Arrange appointments with dental professionals
Support treatment planning
Maintain legally required health records
An online assessment does not replace an in-person dental examination.
A final diagnosis and treatment plan may require clinical examination and dental imaging.
Cookies and Website Technologies
Esthedental.com may use cookies and similar technologies to operate the website and understand visitor activity.
Cookies may include:
Essential cookies: These cookies support security, page navigation, and basic website functions.
Preference cookies: These cookies remember selected language or website choices.
Analytics cookies: These cookies help measure visits, page activity, and website performance.
Marketing cookies: These cookies may support advertising or campaign measurement when valid consent exists.
Visitors can manage optional cookies through the cookie banner or browser settings.
Blocking some cookies may affect certain website functions.
A separate Cookie Policy should explain the active cookies, providers, purposes, and storage periods.
Who May Receive Personal Data?
Personal data may be shared with authorised parties when sharing supports treatment, communication, or legal obligations.
Possible recipients may include:
Dentists and authorised clinic personnel
Dental laboratories
Medical imaging providers
Information technology providers
Website hosting providers
Communication service providers
Appointment management systems
Translation and patient support teams
Transfer or accommodation providers
Accountants, auditors, and legal advisers
Public authorities and courts
Regulators and healthcare authorities
Only information needed for the relevant service should be shared.
Service providers must protect personal data and follow applicable privacy obligations.
International Data Transfers
Esthedental serves international patients and may use service providers operating in different countries.
Personal data may be transferred outside Türkiye when communication, hosting, support, or treatment coordination requires such processing.
International transfers will follow applicable legal requirements.
Appropriate safeguards, contractual measures, or explicit consent will be used when required.
Visitors from the European Economic Area may receive additional GDPR protections when that regulation applies.
GDPR notices should explain the controller, purposes, legal grounds, recipients, retention periods, transfers, and individual rights.
How Long Do We Keep Personal Data?
Personal data will remain stored only for the period required by its collection purpose.
Retention periods may also depend on:
Healthcare record requirements
Tax and accounting obligations
Contractual relationships
Legal claim periods
Consent status
Security requirements
Regulatory duties
Data may be deleted, destroyed, or anonymised when the processing purpose ends.
Some records may remain stored when legislation requires continued retention.
How Do We Protect Personal Data?
Esthedental applies administrative and technical measures designed to protect personal information.
These measures may include:
Access restrictions
Password controls
Secure communication systems
Staff confidentiality duties
Data backup procedures
Website security monitoring
Software updates
Internal privacy procedures
Service provider assessments
No internet transmission or storage system removes every security risk.
Users should avoid sending unnecessary medical or identification information through unsecured communication channels.
Turkish law requires suitable measures against unlawful processing, unauthorised access, and loss of personal data.
Your Privacy Rights
Individuals may have the right to:
Learn whether their personal data is processed
Request information about processing
Learn the purpose of processing
Learn who receives their data
Request correction of inaccurate information
Request deletion or destruction where permitted
Object to certain automated processing results
Claim compensation after unlawful processing
Withdraw consent where processing relies on consent
These rights appear under Article 11 of Türkiye’s Personal Data Protection Law.
Where GDPR applies, individuals may also have rights concerning access, restriction, portability, objection, and automated decisions.
A request may require identity verification before Esthedental releases or changes personal data.
Marketing Communications
Esthedental may send treatment news, clinic updates, or promotional messages after obtaining required permission.
Recipients may unsubscribe through the message instructions or by contacting the clinic.
Withdrawal from marketing will not prevent essential appointment or treatment communications.
Third-Party Websites
Esthedental.com may contain links to external websites, social media platforms, or service providers.
Those services control their own privacy practices.
Visitors should review each external platform’s privacy policy before providing personal information.
Children’s Personal Data
Esthedental does not knowingly collect children’s personal data without appropriate parental or guardian involvement where required.
A parent or legal guardian should manage treatment enquiries concerning a minor.
Changes to This Privacy Policy
Esthedental may update this Privacy Policy after legal, technical, or operational changes.
The updated version will appear on this page with a revised update date.
Visitors should review the policy periodically.
Contact Esthedental About Personal Data
Privacy questions and data requests may be sent through the following contact details:
Esthedental
Veliefendi, Prof. Dr. Turan Güneş Cd. No:107
34025 Zeytinburnu, Istanbul, Türkiye
Email: info@esthedental.com
Phone: +90 549 547 56 83
Requests should include enough information to identify the applicant and explain the requested action.